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Unwanted goods can be returned within 14 days if unworn and in original condition and packaging.

Customers must pay for returns and must keep proof of postage. We are not responsible if any items that are lost or damaged while in the post. (We recommended returning goods by recorded delivery).

Refunds will be issued once we have received the goods. This can take up to 5 working days.

This does not affect your Statutory Rights.


Please note that our delivery prices are for delivery within the United Kingdom only. If you live outside of the UK but do wish to purchase something from our online shop then please contact us using the online contact form.


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We do not track or record any of your personal information.

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© Copyright John Jones Footwear 2014
19-20 Upper High Street, Cradley Heath, West Midlands, B64 5HX.
Telephone: 01384 566920

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